Privacy Policy

1. Introduction

Claire Chaitanya ("we", "us", or "our") provides AI-guided data analysis tools to support strategic, financial, and crypto-related research. We are committed to protecting the privacy and security of the information you share with us. This policy describes the types of information we may collect, how we use it, who we share it with, and the choices available to you.

2. Information We Collect

We may collect the following categories of information when you interact with our website and services:

• Contact information you provide directly, such as your name, email address, and any details submitted through contact or lead forms.
• Account and usage data, including information generated when you use our dashboard or analysis tools, such as preferences, queries, and interaction logs.
• Technical information, such as IP address, browser type, device identifiers, and general location, collected automatically through cookies and similar technologies.
• Communications you send to us, including support requests, feedback, and correspondence.

3. How We Use Your Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our website and services.
• Responding to inquiries, support requests, and other communications.
• Personalising and improving the functionality and content of our dashboard and tools.
• Monitoring usage patterns and analysing performance to improve our offerings.
• Communicating updates, service notices, or marketing material where you have consented to receive it.
• Meeting legal, regulatory, and contractual obligations.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we rely on bases such as your consent, the necessity of processing to perform a contract with you, compliance with legal obligations, or our legitimate interests in operating and improving our services, provided these interests are not overridden by your data protection rights.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to recognise your browser, remember preferences, and understand how our website is used. You can usually set your browser to refuse cookies or alert you when cookies are being sent, although some parts of the site may not function properly without them.

6. How We Share Information

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or customer support, subject to confidentiality obligations.
• Legal and regulatory authorities where disclosure is required to comply with applicable law, respond to lawful requests, or protect our rights, property, or safety.
• Business transfers, such as in connection with a merger, acquisition, or sale of assets, where information may be transferred as part of that transaction.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Depending on where you are located, information we collect may be transferred to, stored, and processed in a country other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which can include the right to access, correct, delete, restrict, or object to certain processing, and the right to data portability. To exercise any of these rights, please contact us using the details provided on our Contact page.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date, and we encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via our Contact page.